Returns & Warranty
30-Day Hassle-Free Returns
Changed your mind? No problem. If your REMind Band is unused and in its original condition, you can return it within 30 days of delivery for a full refund.
Products must be returned in original packaging
Return shipping is the responsibility of the customer unless the item is defective
Refunds are processed within 7 business days after we receive and inspect the returned item
To start a return, visit our Contact page and include your order number and reason for return.
1-Year Limited Warranty
We stand behind the quality of REMind. Your band is covered for 12 months from the date of delivery against:
Manufacturing defects
Faulty components
Non-functional sensors or vibration alerts
What's not covered:
Damage from misuse or accidents
Water or sweat damage beyond normal use
Wear and tear from extended daily use
Third-party modifications or tampering
If your product is eligible, we’ll provide a replacement at no additional cost.
Need to File a Claim?
Reach out to our support team through the Contact Us form or email us at support@remindband.co.uk with:
Your order number
Description of the issue
Clear photos or videos (if applicable)
We aim to respond within 48 hours and resolve most cases in under 5 business days.
Enhancing your sleep cycle with gentle guidance.
© 2025. All rights reserved.
+44 2044 449999
support@remindband.co.uk